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Helpful tech guides

Straight answers to the questions we hear every day at the counter: what a repair costs, what to do when things go wrong, how to recycle and how to ship.

Illustration: a technician handing a repaired phone across a service counter to a customer

All guides

Illustration: gloved hands replacing a smartphone screen on an anti-static repair mat with precision tools
5 min read

How much does a phone repair cost, and is it worth it?

The price depends on your phone model, which part failed and the quality of the replacement part. Screens and…

Illustration: gloved hands replacing a smartphone screen on an anti-static repair mat with precision tools
4 min read

Why won’t my phone charge? 7 checks before a repair

Most charging problems come from the cable, the adapter or lint in the port. Try a different cable and…

Illustration: gloved hands replacing a smartphone screen on an anti-static repair mat with precision tools
4 min read

What to do if your phone gets wet

Take the phone out, power it off, remove the case and SIM, pat it dry and do not charge it. Skip the rice and…

Illustration: an open laptop on a workbench while a technician uses a small screwdriver on its internals
5 min read

Is it worth repairing a laptop?

Usually yes if the laptop is under about six to seven years old and has one failed part such as a battery,…

Illustration: a technician handing a repaired phone across a service counter to a customer
4 min read

How to prepare your phone for repair (and keep your data safe)

Back up your phone, know your passcode, remove the case and SIM, note what is wrong, and ask for the options…

Illustration: old laptops, computers, monitors and cables sorted next to green recycling bins in a bright workshop
5 min read

How do I get rid of old electronics in Hialeah?

Do not put electronics in the trash. Back up and sign out of your accounts, then take computers, phones,…

Illustration: a technician levelling a large TV freshly mounted on a living-room wall above a soundbar
5 min read

Where and how should you mount a TV on the wall?

Mount the TV so the center of the screen is at seated eye level, usually about 42 to 48 inches from the…

Illustration: shrink-wrapped pallets of boxes in a Miami warehouse with a loaded shipping container at golden hour
5 min read

How do I ship goods from Miami to Latin America and the Caribbean?

List what you are sending, measure and weigh it, confirm the destination country and recipient details, pack…

Illustration: a technician handing a repaired phone across a service counter to a customer
4 min read

How do I choose a good phone repair shop near me?

Look for recent detailed reviews, clear options and price before work starts, same-day service for common…

Cracked screen? Dead laptop? Boxes to ship?

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